Support
RBBT Lab support
Contact us
E-mail: contato@rbbtlab.ai
We reply within one business day, Monday to Friday, Brasília business hours.
What to send
- the brand and your platform account's e-mail;
- the assistant you use (Claude, ChatGPT, Claude Code) and how you connected (directory or URL);
- what you asked, what you expected and what happened, with the date and time.
Never send passwords, codes or tokens. The RBBT team never asks for any of them.
Before you write
- How to connect, what each tool does and how to disconnect: RBBT Lab.
- To cut an assistant's access at once: on the platform, Conta → Agentes conectados (Account → Connected agents).
- Personal data and privacy: Privacy Policy.